Product Registration & Warranties
Product and warranty registration collecting customer information should be transparent, lawful, and separate from prohibited review incentives or manipulation.
Product registration can help brands provide better support, but collecting customer information also creates privacy and communication responsibilities.
Product Registration vs. Review Collection
Product registration associates a product with its owner and may support warranty administration or customer service.
Review collection asks customers to share opinions about products. Registration should not be conditioned on review submissions.
Can Warranty Registration Require a Review?
Warranty assistance should not be conditioned on leaving an Amazon review.
Avoid requiring review screenshots, positive ratings, or review changes to receive warranty benefits.
Avoid Misleading Registration Offers
Sellers should not suggest customers must register to receive warranty rights they already possess under applicable law.
Additional benefits should be explained accurately and should not depend on customer review activity.
Using QR Codes for Product Registration
QR codes can make registration convenient. Landing pages should clearly identify the form's purpose and explain how submitted information will be handled.
Product Insert Card Compliance Guide
Explore detailed articles covering Amazon product insert rules, review request wording, QR code usage, and common compliance mistakes.
View Insert Card Compliance Guides →